Return and Cancellation Policy

You have the right to cancel your order given that you’ve notified us within 14 days from the date of receiving goods. Once you’ve notified us, you have another 14 days to return the goods.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item(s) needs to have the receipt or proof of purchase.

Postage
You will be responsible for paying your own postage costs for returning your item(s). Please note that postage costs are non-refundable.

Pleasure Scents Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company no. 16931960
sales@thepoppershop.co.uk

Please note that returns sent to the above address without prior authorization may not be processed.